Refunds Policy

We want you to be satisfied with your subscription. If you are not satisfied, you may request a refund under the following conditions:

1) ELIGIBILITY
- Refund requests must be submitted within 14 calendar days from the date of payment.
- The refund applies only to subscription fees paid for the current billing period.
- Refunds are not available for any prior billing periods or unused credits after the 14-day window.

2) HOW TO REQUEST A REFUND
- Send your refund request to recruizen@gmail.com with your account details, payment receipt, and reason for the request.
- We may request additional information to verify the transaction and your identity.

3) PROCESSING
- Refunds are processed manually by our team.
- Approved refunds will be issued to the original payment method whenever possible.
- Processing times may vary depending on your bank or payment provider, but we aim to complete refunds within 14 business days after approval.

4) NON-REFUNDABLE ITEMS
- Credits for jobs or candidates that have already been used.
- Payments for custom or enterprise plans negotiated with our sales team, unless otherwise agreed in writing.

5) CONTACT
If you have any questions about this Refunds Policy, please contact us at:
Email: recruizen@gmail.com
Phone: +380 93 651 0477